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Operations Support Agent - Montevideo, Uruguay - FedEx
Descripción
PROPOSITO DEL CARGO:Efectuar una variedad de tareas de backoffice dentro del departamento de Operaciones incluyendo atención al cliente, tareas administrativas generales y manejo de mercaderías. HORARIO DE 9 a 18 HSLUGAR DE TRABAJO: PUNTA CARRETAS
PROPOSITO DEL CARGO:
Efectuar una variedad de tareas de backoffice dentro del departamento de Operaciones incluyendo atención al cliente, tareas administrativas generales y manejo de mercaderías.
PRINCIPALES RESPONSABILIDADES:
Dentro de las principales responsabilidades del cargo encontramos:
Scaneo de documentación.
Seguimiento de los embarques
Apoyo en la preparación y armado de la documentación de aduana.
Soporte general a tareas de backoffice operativo
Asistir a los clientes en el rastreo de sus paquetes y resolver inquietudes relacionadas con los productos y servicios de FedEx. Contacto telefónico.
Preparar reportes administrativos referentes a la operación.
Mantener y auditar la documentación y archivos relacionados con la operación.
Proveer soporte administrativo al Gerente de Operaciones.
Informar a los clientes sobre asuntos aduaneros de sus envios.
Mantener el lugar de trabajo limpio y ordenado
Reconocer clientes nuevos y oportunidades adicionales, cuentas nuevas, con el fin de obtener envíos adicionales.
Estas responsabilidades son las principales o las que se realizan con mayor frecuencia. Cualquier otra tarea podrá ser solicitada para su cumplimiento.
CONOCIMIENTOS, EXPERIENCIA, HABILIDADES REQUERIDAS PARA EL CARGO:
Bachiller o su equivalente. Experiencia previa en funciones administrativas, operativas o de servicio al cliente. Buenas habilidades administrativas y conocimientos de computación y de comercio exterior. Excelentes habilidades de comunicación, relaciones interpersonales y organizacionales. Tono de voz claro y articulado. Nivel de idioma portugues e Inglés intermedio . Debe poder trabajar horarios flexibles cuando sea requerido
Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:
2020 Fortune's World Most Admired Companies (14th)
2019 Fortune's Best Places to Work (15th)
2019 Forbes's One of the "Best Employers for Diversity"
2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.