Support Software Engineer - Montevideo, Uruguay - Búsquedas IT

Búsquedas IT

Empresa verificada

Montevideo, Uruguay

hace 1 semana

Publicado por:

Saúl de la Cruz

Reclutador de beBee

Descripción

ABIERTO
Confidencial

REF:
#1477

The company is a software development company that builds automation software for firms with digital marketing products to achieve scale, efficiency or a competitive edge.

We specialize in accelerating speed to market of new technologies with proven building blocks and innovating with our customers in new frontiers of machine learning and AI.

We are a passionate team of technologists who take pride in our values of innovation, customer centricity, and diversity.
**Description

Our company is looking for a Software Support Engineer to join our Support Team. You will be part of a groundbreaking team working on multiple projects in the digital marketing industry. You will become an expert in our projects and help us improve our customers' experience.

You will support our client, diagnose the root cause analysis skills to diagnose and solve complex technical issues, and provide timely solutions to customers professionally.

Responsibilities

Provide Technical Support to customers.
Manage support cases to ensure issues are recorded, tracked, resolved, and followups are done in a timely manner.
Build software tools
Fix production bugs and or implement development stories when needed

**Requirements

Proficient in English (Written and Spoken)
Work Experience (1+ year) in ReactJS
Work Experience (1+ year) in NodeJS
Good understanding of Git
Familiar with writing SQL Queries
Experience developing Web Applications.
Familiar with one or more OOP languages such as Java, C++, C#, etc
Familiar with nonrelational databases such as MongoDB, CouchDB, etc
Familiar with cloud computing services such as AWS, Azure, etc

Nice to have (Bonus)

Experience working with SaaS products.
Familiar with JIRA and JIRA HelpDesk
Familiar with Digital Marketing

Qualifications

Strong Communication & Technical skills
Ability to adapt to change quickly and thrive in a collaborative, dynamic environment
Ability to thrive in environments where you're constantly learning and innovating
Proficient in English (Written and Spoken)

**Offered