- Excellent people skills with the ability to work in a global, team environment
- One year prior working experience with Oracle NetSuite products (or at least two years related experience without Oracle NetSuite products) and technical degree ., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (., CNE, MCSE, CPA, Oracle, .
- Prior training experience preferred
- Strong team player with the ability to organize, prioritize, and manage responsibilities simultaneously
- Outstanding communication skills; presentation, written, verbal, listening, and influencing
- Bachelor's degree or recognized equivalency or achievement of recognized professional level
- Facilitate ERP or Technical NetSuite product training for new and existing employees
- Conduct regular coaching sessions and provide feedback for performance evaluation reviews
- Plan and manage operations training schedule which requires close coordination with key process owners
- Maintenance of resources and tools primarily essential for daily instructor activities. This includes regular reviews of training roadmap, syllabus, decks and checkpoint exams.
- Design and develop learning courses relative to product development and business needs
- Work effectively with Vertical Leads, SMEs, PSE and WFM for New Feature Training reviews
- Participate in the SME Program
- Support initiatives and upskilling efforts for similar enablement programs
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Enablement Lead - Montevideo, Uruguay - Oracle
Descripción
Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact.
As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.
NetSuite is a place where you can build your career and have fun while doing so We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.
The Support training team is responsible for new hire enablement which begins with NetSuite Foundations, Operations, Product/Vertical-Specific In-Depth Training and Buddy-Up, and Training Performance evaluations. Likewise, the team spearheads activities related to ongoing trainings and New Feature Trainings (NFTs) during releases, either by creating training modules or by collaborating with Support Operations for the development of these courses.
Ideal Candidate:
Completes own role largely independently within defined policies and procedures
Career Level - IC3
As a Support Training Specialist, you will help oversee onboarding of new technical support employees, including facilitating orientations, training delivery and performance evaluations. Some key responsibilities of the role include:
