Technical Product Support Specialist I - Montevideo, Uruguay - Sabre

Sabre

Empresa verificada

Montevideo, Uruguay

hace 1 semana

Publicado por:

Saúl de la Cruz

Reclutador de beBee

Descripción

Job Family:
Technical Support

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Today, Sabre is creating a new marketplace for personalized travel.

It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers.

Join our journey

Team Description

API SUPPORT IS LOOKING FOR A TALENTED SABRE API ANALYST (Technical Product Support Specialist I )

Role and Responsibilities

What will you achieve? [Core responsibilities of the job]- Under general supervision,

Responsible for providing advanced support, complex issue handling and indepth customer management for Sabre's online customer segment.
Serves as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site.
This process involves developing testing clients, validating XML files and schemas, reproducing customer's scenarios in order to debug and/or find possible system bugs.
Investigates the causes of nonconforming SOAP & REST APIs and trains users to implement solutions.
Involved in customer projects.

What's in it for you? [What makes this job unique, what's the sizzle or selling points?]

Working with some of the biggest Global and Online travel agencies, as well as development companies in the industry.
Opportunity to do something that has high impact and game changing in our industry
Be part of one of the world's largest Travel and Technology company

Qualifications and Education Requirements

Must Have Skills:

Desire to work in a strategic problemsolving and customer management role
Excellent communication skills (written and verbal)
Proficient fluency in written and spoken English is required. Language capability in Mandarin, Portuguese are a big advantage. Spanish is an advantage.
Ability to learn and share knowledge easily over a short period of time.
Attention to detail and ability to multitask
Ability to work in a team environment

Nice To Have Skills:

Advanced expertise in technical languages as XML, SOAP, REST or HTML.- Sabre domain knowledge is a plus.- Good writing skills, produces technical documents and user guides. Knowledge of web development/online programming languages.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

Stay connected with Sabre Careers

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