Account Manager - Montevideo
Sólo para miembros registrados Montevideo, Uruguay
hace 1 mes
Job summary
We are seeking an Account Manager to balance relationship management with new business acquisition.
Responsibilities
- Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
- Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
- Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
- Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges
- Collaboration: Partner with delivery teams to ensure project success and identify future technology needs
- Contract Management: Manage renewals and negotiate expanded scopes of work
- Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects
- Account Analytics: Track and report on account health metrics and growth opportunities
Business Development - Prospecting & Closing (40%)
- Lead Conversion: Transform qualified leads and prospects into signed contracts
- Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements
- Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes
- Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals
- Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure
Descripción del trabajo
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