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Montevideo

    Especialista de Business Intelligence - Montevideo, Uruguay - Mercado Libre

    Mercado Libre
    Mercado Libre Montevideo, Uruguay

    Encontrado en: Talent UY S2 - hace 7 horas

    Mercado Libre background
    Descripción

    En Mercado Libre estamos democratizando el comercio y los servicios financieros para transformar la vida de las personas de América Latina. Sumate a este propósito

    En Customer Experience inspiramos confianza en nuestros usuarios generando experiencias extraordinarias. Conectamos emocionalmente en cada contacto, brindando soluciones y excediendo expectativas, a través de distintos canales de atención. Para lograrlo, planificamos la capacidad de nuestra operación, diseñamos modelos de atención, monitoreamos la performance y gestionamos el conocimiento de nuestros equipos. Genera un impacto positivo en las experiencias de millones de personas, aprendiendo del mundo del e-commerce y fintech en un ambiente de trabajo desafiante y divertido

    Tenemos un desafío para quienes:

  • Vibran energía emprendedora: se mueven por la curiosidad, nunca se rinden y se enfocan en superar sus propios límites.
  • Dan el máximo porque les gusta trabajar con compromiso y dedicación.
  • Viven los cambios como oportunidades y aprenden de sus errores.
  • La excelencia y la ejecución son claves en su forma de hacer las cosas.
  • Promueven el buen clima, aportan alegría y diversión.
  • Saben cómo construir con otras personas y disfrutan trabajando en equipo.

    • Imaginate emprendiendo proyectos desafiantes, dinámicos e innovadores y siendo responsable de:

  • Diseñar y desarrollar dashboards para la gestión de KPIs, en el marco de las mejores prácticas.
  • Crear nuevas métricas claves para el área, a fin de optimizar la performance.
  • Ayudar en la toma de decisiones a partir de los datos, en pos de brindar experiencias superadoras a quienes utilizan nuestros servicios.
  • Crear, modificar y mantener las bases de datos de Customer Experience.
  • Liderar proyectos de Data Science y Data Analytics con impacto en métricas del negocio, a fin de optimizar el desempeño.
  • Gestionar tracks de relevamiento, análisis, diseño, construcción, pruebas, implementación y soporte post implementación con autonomía.

    • Requisitos:

  • Dominar SQL.
  • Contar con 5 años de experiencia desarrollada en posiciones similares.
  • Tener conocimientos de programación Python, Tableau, VisualBasic, BigQuery.

    • Te proponemos:

  • Ser parte de una compañía con espíritu emprendedor en la que nos encanta pensar en grande y a largo plazo.
  • Ser protagonista de tu desarrollo en un ambiente de oportunidades, aprendizaje, crecimiento, expansión y proyectos desafiantes.
  • Compartir y aprender en equipo junto a grandes profesionales y especialistas.
  • Un excelente clima de trabajo, con todo lo necesario para que vivas una gran experiencia. :)
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