Product Support Analyst I - Montevideo, Departamento de Montevideo
Sólo para miembros registrados Montevideo, Departamento de Montevideo, Uruguay
hace 1 mes
Job summary
We're looking for a proactive and customer-focused professional to join our post-sales support team, working directly with airline clients. In this role, you'll be at the heart of the customer experience, resolving technical issues and ensuring client success across multiple channels.
Responsibilities
- Customer service includes communication via telephone, email, chat or through other social media platforms
- Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s)
- Ensures delivery of objectives and client expectations are met in accordance with contractual obligations
- Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures
Descripción del trabajo
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