- Support the GDS Account Management team with issues and escalations related to GDS products.
- Support the GDS Account Management team with coordinating product implementations, new carrier implementations and airline testing requests.
- Subject Matter Expert on all GDS products and solutions offered in the Airline GDS Distribution portfolio, specially in the area of Ticketing.
- Train and share product knowledge and resources with Account Directors and Account Managers
- Support GDS Account Management team with Supplier Efficacy and GDS expansion efforts
- Partner with various business units to identify technical and process related solutions to issues
- Ensure customer escalations and critical issues are resolved within agreed and aligned timelines
- Collaborate with cross-functional Product and Support teams connected to projects in the Global market to ensure customer requests are handled appropriately and in a timely manner
- Identify initial solution requirements through discovery sessions with customers
- Exceptional communications skills with the ability to articulate product and business relationships and their benefits
- Translate technical requirements into an understandable manner to a variety of audiences
- Strong interpersonal, relationship-building and team-building skills
- Self -motivated, proactive, and very well organized
- GDS Technical/systems knowledge
- Sabre Ticketing knowledge
- Capable of multitasking and prioritizing tasks
- Strong interpersonal, relationship-building and team-building skills
- Experience working in a team-oriented, highly collaborative environment is essential
- Communication, and presentation skills
- Business acumen, critical thinking, and analytical skills
- Resourceful, action-oriented individual who possesses a sense of urgency and knows how to overcome obstacles to get things done in a timely fashion
- Self -motivated, proactive, and very well organized
- Work in modern Zonamerica campus alongside all the amenities it has to offer
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
-
Machine Learning Developer
Encontrado en: Talent PL Premium - hace 6 días
Sabre Montevideo, Uruguay De jornada completaDescription · Sabre is seeking a talented Machine Learning Developer to support the Automation and AI Team in Sabre Hospitality Product Development. · At Sabre, we're passionate about building software that solves problems. In this role you will plan, design, develop and test so ...
-
Sr System Integration Engineer
Encontrado en: Talent CA C2 - hace 5 días
Sabre Montevideo, Uruguay De jornada completaDescription · Sales & System Integration Engineering is a team within the Delivery organization. We are the first technical individuals who interact with prospects and new accounts to start tailoring the best Sabre solution including products and APIs. Our team is responsible fo ...
-
Director Airline IT Sales
Encontrado en: Talent BR C2 - hace 4 días
Sabre Montevideo, Uruguay De jornada completaSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. · Positioned at the center of the travel, ...
-
Principal Software Engineer
Encontrado en: Talent UY S2 - hace 22 horas
Sabre Montevideo, Uruguay De jornada completaDescription · The Synxis Retail Studio development team has an immediate opening for a Principal Software Engineer to drive the go to market initiative. This position will be part of a large, distributed and tightly knit team dedicated to implementing, enhancing and supporting t ...
-
Product Support Analyst
Encontrado en: Talent UY S2 - hace 1 día
Sabre Montevideo, Uruguay De jornada completaDescription · The service and support team maintains direct contact with customers pre-sale or post-sales or both. · Role and Responsibilities: Customer service includes communication via telephone, email, chat or through other social media platforms · Supports sales team by dev ...
-
Analista de Comercio Exterior
Encontrado en: Talent UY S2 - hace 5 días
Syngenta Crop Protection Montevideo, UruguayJob Description · Location · Montevideo, Uruguay · We make a difference · You will be part of the Production & Supply team and will support Crop Protection and Seeds Operations. · The position is oriented to the customer service and billing of all the operations that flow through ...
-
Sr Graphic Designer
Encontrado en: Talent UY S2 - hace 3 días
Trafilea Montevideo, Uruguay De jornada completaWe are looking for · a Sr Graphic Designer to collaborate with the design team to enhance the quality of visual assets across all channels and elevate the capabilities of the team in terms of production, improving quality, and reporting findings. You will be responsible for work ...
-
Software Developer
Encontrado en: Talent UY S2 - hace 2 días
Satellogic Montevideo, Uruguay De jornada completaAbout Satellogic · Satellogic is a vertically integrated Earth Observation satellite and data company. We design, manufacture, and operate our own fleet of satellites, the Aleph-1 constellation, which delivers high-frequency, high-resolution imagery plus full-motion video. · Eart ...
Sr Account Management Airline Distribution Support - Montevideo, Uruguay - Sabre
Descripción
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
The GDS Technical Account Manager will be responsible for supporting the GDS day-to-day technical escalations generated by the GDS Account Management Team. The successful candidate will serve as an escalation point of contact for our Account Management team and airline GDS distribution customers by offering technical expertise, analysis and insights and effective problem solving. The team member will manage and diffuse customer escalations. Viewed as a subject matter expert in functionality of the Sabre and Abacus GDS (1S/1B). The GDS Technical Account Manager provides a level and depth of understanding of the Sabre and Abacus(Sabre APAC)GDS that allows the GDS account management team to be strategic partners with our airlines; identify their operational needs, be their technical consultants and create an environment where they want to do more business with Sabre. This role requires a customer-centric thought process as well as advanced Sabre technical skills and is critical for building and maintaining strong relationships.
Responsibilities
Job Requirements:
Benefits
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
